Incorrect browser settings cause 90% of problems with WebCT. After you install a supported browser, you must configure its settings to use WebCT. Use this page to configure the browser settings on every computer you use to access WebCT. If you are using a computer on the Immaculata campus you can skip these set-up instructions.

Note: Many browser problems are caused by ad-blocking software. Software that disables pop-up windows and other Javascript functions also disables WebCT tools. If you are running ad-blocking software or Internet Security bundles, please disable the software.

Netscape 4.7 - 4.77

Windows and Macintosh

Step 1. Enable Java and JavaScript.

1. Select the Edit menu and select Preferences.
2. In the left side of the dialog box that appears, click Advanced.
3. In the right side of the dialog box, select "Enable Java" and "Enable JavaScript."

Step 2. Accept cookies.

1. In the left side of the same dialog box, click the word, "Advanced."
2. Select the radio button to "Accept all cookies."

Step 3. Set the cache.

1. In the left side of the same dialog box, click the triangle next to Advanced to expand the menu.
2. Under Advanced, click Cache.
3. In the right side of the dialog box under Under "Document in cache is compared to document on network," select "Every time."
4. Click OK.

Internet Explorer 5.0 - 6.0 (except 5.5 sp 1)

Windows

Step 1. Set the cache.

1. Go the Tools menu and select Internet Options.
2. Under the General tab (top of panel), next to Temporary Internet Files, click the Settings button.
3. Under "Check for newer versions of stored pages," check"Every visit to the page." Click OK.

Step 2. Enable Java and JavaScript.

1. In the same Internet Options panel, click the Advanced tab at the top of the panel.
2. Scroll down to the Java VM section.
3. Under Microsoft VM, make sure "Java console enabled," "Java logging enabled," and "JIT Compiler for virtual machine" are checked.
4. Note that you may have to restart your computer for these to take effect. If you changed these settings, after you finish step 3, shut down your browser and restart your computer.

Step 3. Accept cookies.

1. In the same Internet Options panel, click the Privacy tab.
2. Set the slider to "Medium High" or lower. Higher settings will cause problems.

Macintosh

Step 1. Enable Java and JavaScript.

1. Select the Edit menu and select Preferences (OS 9.x and lower) or click the Explorer application link (OS X).
2. In the left side of the Preferences panel, select Java under Web Browser (you may need to click a triangle next to the Web Browser label to expand the menu).
3. Make sure "Enable Java" or "Enable Java (Apple MRJ)" is checked.

Step 2. Set the cache.

1. In the same Preferences control panel under Web Browser, select Advanced.
2. Under Cache: Update Pages, make sure the radio button for "Always" is checked.

Step 3. Accept cookies.

1. In the same Preferences control panel, select Cookies under Receiving Files (you may need to scroll down to see the menu, and/or click a triangle next to the Receiving Files label to expand the menu).
2. Under Cookies: When receiving cookies, use the pull-down menu to select "Never ask," or "Ask for each site."